Frequently Asked Questions
Everything you need to know about your favorite craft soda.
Where can I find Jones Soda near me?
You can use our online Store Locator to find retailers and distributors carrying Jones Soda in your specific zip code or city.
Can I submit my own photo for a Jones Soda label?
Yes! We love seeing your creativity. You can upload your photos through our 'Submit a Photo' portal on our website for a chance to see your image on our bottles.
What is the shelf life of a bottle of Jones Soda?
Our sodas are best enjoyed within 12 months of the production date to ensure the highest quality and flavor profile.
Do you offer international shipping?
Currently, we ship directly to customers within the United States and Canada. For other regions, please check with local specialty importers.
Are Jones Soda products gluten-free and vegan?
Most of our cane sugar sodas are gluten-free and vegan-friendly. However, we always recommend checking the specific ingredient label on the bottle for the most accurate information.
What should I do if my order arrives damaged?
If your glass bottles arrive broken, please take a photo of the damage and contact our customer service team within 48 hours for a replacement or refund.